Daily operations
devices, users, email and networks that need attention. We distinguish a specific incident from recurring issues that need ongoing maintenance.
Barcelona · Business IT and AI
IT and AI that make sense for your business
When email stops working, data becomes a concern or AI raises more questions than answers, you need technical judgement. At Dualmind we help businesses in Barcelona resolve issues, care for their systems and use technology with a purpose.
IT support since 2000 Agreed scope, not generic promises
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The short answer
We combine IT support, preventive work and AI projects. We start with the business problem and agree what to review, what to change and how to check the result, without making a particular tool the starting point.
IT + IA
Services that may help
01
IT support
Resolve device, email, user and network issues with remote and on-site IT support in Barcelona. Discuss the right scope of assistance with Dualmind.
02IT maintenance
Preventive and corrective IT maintenance in Barcelona: devices, users, updates and critical system reviews. Agree a suitable scope with Dualmind.
03Cybersecurity
Strengthen business accounts, devices, networks and email with Dualmind. Review risks and prioritise practical security measures for your environment.
04Backup and recovery
Plan backups for devices, servers and cloud services with Dualmind. Review errors, data separation and restore testing for your business environment.
05AI consulting
Identify AI uses that make sense for your business. Dualmind reviews processes, data, risks and evaluation criteria before recommending tools.
06AI integration
Connect AI with business documents, email and applications. Dualmind defines permissions, data flows and validation before integrating your systems.
07AI agents
Configure AI agents with clear objectives, permissions and supervision. Dualmind helps assess tasks, tools and boundaries before granting access.
08Hermes
Assess Hermes with Dualmind: tasks, Telegram access, integrations and permissions. Start with a bounded pilot before connecting business information.
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What we can address
Data and access
a review of protection, permissions and backups. We identify dependencies so recovering information does not rely on a single person.
Practical AI
selecting tasks and connections to work tools. We define access boundaries and human review before automating decisions.
Dualmind
How we work
01 · Understand
We review the need, affected systems and intended outcome with you. We identify dependencies and anything that must not be changed.
02 · Agree
We define scope, authorisations and terms before acting. Access and impactful changes need a responsible person to approve them.
03 · Check
We compare the work against the agreed goal and explain limitations. If ongoing work is needed, we specify follow-up and responsibilities.
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Frequently asked questions
Where do we start?
Tell us what slows your team down, which systems you use and what outcome you want. We will suggest a next step suited to that context.
Can you support our internal IT team?
Yes. We can provide specialist assistance or work as an external IT team; responsibilities are agreed before we intervene.
Dualmind · Barcelona
Start with what matters to your team
Tell us about the problem. We will agree a next step without asking you to choose a tool first.
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