Barcelona · Business IT and AI

AI agents for business tasks with clear controls

An agent can retrieve information and use tools, but it can also make mistakes. We design its use around specific tasks, limited access and decisions that should remain with people.

IT support since 2000 Agreed scope, not generic promises

AI agents

The short answer

An AI agent combines a model, instructions and tools to perform a task. Its usefulness depends as much on boundaries and evaluation as on the chosen model; it should not receive general business access by default.

AI agents

What we can address

Bounded tasks

preparing documents, searching or classifying information. We agree inputs, expected outputs and situations in which the agent should stop.

Tools and permissions

reviewing connections and accessible data. Sensitive operations need an authorisation policy and are not enabled just because they are technically possible.

Supervision and maintenance

testing failures and reviewing behaviour. We document changes and ownership so the agent is not left unattended after the pilot.

Dualmind

How we work

  1. 01 · Understand

    We review the need, affected systems and intended outcome with you. We identify dependencies and anything that must not be changed.

  2. 02 · Agree

    We define scope, authorisations and terms before acting. Access and impactful changes need a responsible person to approve them.

  3. 03 · Check

    We compare the work against the agreed goal and explain limitations. If ongoing work is needed, we specify follow-up and responsibilities.

AI agents

Frequently asked questions

Do you work with Hermes and OpenClaw?

We can assess their configuration for a business use case. The choice depends on required tools, hosting, permissions and maintenance.

Can an agent send messages or change data on its own?

It should only do so within an authorised scope. For impactful actions, it is sensible to begin with preparation and human approval.

Dualmind · Barcelona

Start with what matters to your team

Tell us about the problem. We will agree a next step without asking you to choose a tool first.

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