Incidents
explain when it started, how many people it affects and whether there is an error message. Do not change or delete data to demonstrate the fault.
Barcelona · Business IT and AI
Let’s talk about what your business needs
Tell us what is holding the team back or which change you are considering. Call us, use WhatsApp or prepare a short email. You do not need a technical document to start the conversation.
IT support since 2000 Agreed scope, not generic promises
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The short answer
To guide the enquiry, your company name, affected system and desired outcome are enough. Do not send passwords, client documents or confidential information through these initial channels.
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What we can address
Projects
list your current tools and the task you want to improve. For AI, describe the process first; you do not need to choose a model.
Next step
we will review the context to agree how to continue. Availability, scope and terms are confirmed directly; there is no automatic response-time promise.
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Or prepare a short email
This website does not send or store your enquiry. Continuing opens your email application: review the message and send it there. Do not include passwords or confidential data.
info@dualmind.comDualmind
How we work
01 · Understand
We review the need, affected systems and intended outcome with you. We identify dependencies and anything that must not be changed.
02 · Agree
We define scope, authorisations and terms before acting. Access and impactful changes need a responsible person to approve them.
03 · Check
We compare the work against the agreed goal and explain limitations. If ongoing work is needed, we specify follow-up and responsibilities.
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Frequently asked questions
Does this form send an enquiry?
No. It prepares an email and opens your mail application. You must review and send it there; the website does not confirm receipt or store an enquiry.
How do I contact you without an email application?
Call the displayed phone number or use WhatsApp. You can also copy info@dualmind.com into your usual email service.
Dualmind · Barcelona
Start with what matters to your team
Tell us about the problem. We will agree a next step without asking you to choose a tool first.
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