Inventory and priorities
identifying devices, services and dependencies. A clear map helps decide what needs review and which replacement can wait.
Barcelona · Business IT and AI
IT maintenance for businesses in Barcelona
If the same issues return every week, fixing them one by one is not enough. We organise care for your IT environment so updates, accounts, devices and preventive tasks are not continually left until later.
IT support since 2000 Agreed scope, not generic promises
IT maintenance
The short answer
IT maintenance is recurring review and corrective work. Its scope depends on the inventory, system criticality and agreed responsibilities; it is not a guarantee that failures will never occur.
IT maintenance
What we can address
Controlled changes
planning updates and adjustments with attention to their impact. Work that may interrupt operations is coordinated with your business.
Preventive follow-up
reviewing recurring issues, access and backup status within the agreed scope. We document decisions to maintain continuity.
Dualmind
How we work
01 · Understand
We review the need, affected systems and intended outcome with you. We identify dependencies and anything that must not be changed.
02 · Agree
We define scope, authorisations and terms before acting. Access and impactful changes need a responsible person to approve them.
03 · Check
We compare the work against the agreed goal and explain limitations. If ongoing work is needed, we specify follow-up and responsibilities.
IT maintenance
Frequently asked questions
How is maintenance different from support?
Support addresses an incident; maintenance schedules preventive work and follow-up. They can be combined, with the boundaries of each service clearly defined.
Is there one fixed price or response time?
We do not publish a standard commitment. Scope, availability, frequency and terms are defined after understanding the environment.
Dualmind · Barcelona
Start with what matters to your team
Tell us about the problem. We will agree a next step without asking you to choose a tool first.
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